Return Policy
Return Policy - JW Store
Return period
- Products can be returned within 14 days of receipt.
Return Terms
- Products must be unused and in their original condition with all accessories.
Non-returnable products
- Opened or used products.
- Modified products.
- Products purchased in special discount offers.
Return process
1. Contact customer service.
2. Fill out the return request form.
3. Send the product to the specified address.
Shipping costs
- The customer bears the shipping costs, unless the product is defective or sent incorrectly.
Financial Refund
- The amount will be refunded using the same original payment method within 7-14 business days.
substitution
- The product can be replaced with another one if available.
communication
- Customer Service: [phone number] or [email].
